01-03-2023
02:54
- last edited on
05-27-2023
09:20
by
MarreFitbit
01-03-2023
02:54
- last edited on
05-27-2023
09:20
by
MarreFitbit
Hey there Fitbit peepz,
Ever since my Fitbit Versa 3 got involved in a little faceplant on an asphalt surface, the lock hasn't been working properly. The wristband is fine and so is the display. It's that little plastic bit you're supposed to flick to open and close the lock that seems to be the problem. On the bottom it snaps back into place like it's supposed to. But the upper lock got damaged and doesn't snap back into place. Due to this the band can't stay into place and i can't wear my Fitbit anymore. Is there anybody who has any idea how this can be fixed at all. I'm kind of at a loss for solutions, since the problem is so awfully specific.
Kind regards,
Flip
Moderator Edit: Clarified subject
01-03-2023 05:41
01-03-2023 05:41
Hi @pdelsing as long as the Versa 3 still works, there is a way for you to fix it. Go to Amazon and search for a "protective cover band for Versa 3" and see what's out there. They make bands that fully encompass the pebble portion of the Fitbit so you can still wear it when those little tabs get broken. See if you can find something that will work for you. Most of the bands are under $20
01-03-2023 05:57
01-03-2023 05:57
Wow @Odyssey13, i couldn't have dreamed up a solution as easy and affordable as that if i tried!! Just ordered one of those armored wrist bands. Can't wait to start using my Fitbit again, thank you very much. You sure live up to that Community Legend status!
Cheers.
01-03-2023 06:19
01-03-2023 06:19
@pdelsing be sure to return and let everyone know how it works for you. It's a good solution in order to keep using an otherwise working device.
05-26-2023 11:23
05-26-2023 11:23
@pdelsing or @@Odysset13 any links to straps that don't need to use that locking mechanism? Need to get one too 😞
05-26-2023 11:23
05-26-2023 11:23
Didn't tag properly @Odyssey13
05-26-2023 11:53
05-26-2023 11:53
Hi @SilverStoneBBQ there are several different ones on Amazon, but here is one with pictures to show you. click to view