Versa 3 won't receive notifications after upgrading my phone

[Marion70]

I bought a New Phone Samsung s22, had a Huawei p30lite. Nog connotatie get connection Facebook,  WhatsApp, outlook etcetera. WhatsApp is wrong. Bluetooth ?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Marion70. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3 after upgrading your phone. 

As a first approach, please make sure that your Versa 3 is no longer connected to your old mobile device as this might be preventing your Fitbit device to receive notifications from the new phone. 

With that being said, please follow the steps below in the order listed:

• Unpair your Versa 3 from your old phone's Bluetooth and also from the new phone.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your new phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 3 again.
• Set up notifications on your Versa 3 again.

Hope this helps. 

[Marion70]

Okay Bluetooth with old gone.  Restart New Phone, without Bluetooth connection on, done. Bluetooth nog again on. Versa3 is there but no connection.  So Whats do i wrong

Update: What do You mean by: force quitte fitbit. Turn the watch off i suppose? Thats already done roo

[MarreFitbit]

@Marion70 Thanks for getting back and trying the steps I suggested. 

By force quitting the Fitbit app, I mean the following steps:

1. Open the Settings app on the Android device.
2. Scroll the list and tap Apps, Applications or Manage apps.
3. (optional) On certain devices like Samsung, tap Application Manager.
4. Scroll the list to find the Fitbit app to force quit.
5. Tap FORCE STOP.

If none of the troubleshooting steps provided here have worked, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

[rnibclc]

I had the same problems with my versa 3 on the S10 and still now on the s22.  i have done everything and it choses when it wants to put notifications on the watch.  when this one dies, I will be moving on from fitbit.  not happy.