Versa 3 won't receive notifications from my Samsung 22 Ultra

[Susanne54]

Hi, I just bought the new Samsung 22 Ultra. I did the set up with my Versa 3, with everything indicating it was connected, blue tooth and wifi. I am not receiving text notifications. Repeated the set up procedure a couple of times to no avail. Did find a post with regard to issues with 21 Ultra and tried those steps as well, still didn't work. 

Does anyone know the secret to setting up Versa 3 with Samsung 22 Ultra?

Thank you!

Moderator Edit: Clarified subject

[Guy_ · Accepted solution]

Hi @Susanne54 -  it may be that the watch is still linked to the old phone. Try the following

Turn off all Bluetooth devices except your watch and phone.

Logout of the Fitbit App

Login again and go to the phone home screen without closing the App

Click on the sync popup to pair and link the watch.

In the Fitbit App click on the profile photo, device photo and Notifications, and also App notifications and make sure all is setup correctly as it was on the old phone.

To help How do I get notifications from my phone on my Fitbit device? 

[Susanne54]

Guy_

Thank you so much! It worked! 😁 

Regards,

Susanne