03-11-2023 17:52 - last edited on 03-14-2023 04:52 by MarreFitbit
03-11-2023 17:52 - last edited on 03-14-2023 04:52 by MarreFitbit
Entered new time zone, my phone syncing ed but not fitbit
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-14-2023 04:55 - edited 06-03-2023 11:25
03-14-2023 04:55 - edited 06-03-2023 11:25
Hi there, @amrear. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, as @Guy_ has recommended, try changing your time zone to a completely different one, sync your device, put the correct time and sync again.
I've moved your post to the Other Versa Smartwatches board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-11-2023 21:26
03-11-2023 21:26
Hi @amrear -try going in the Fitbit App to App settings, click profile photo to see the option.
Turn off and on the automatic time zone option and sync again a few times, if the time zone is showing correctly.
If that doesn't work, turn automatic time zone and location off and set time zone manually and sync agaiin a few times. Then turn on automatic time zone again.
Author | ch, passion for improvement.
03-14-2023 04:55 - edited 06-03-2023 11:25
03-14-2023 04:55 - edited 06-03-2023 11:25
Hi there, @amrear. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, as @Guy_ has recommended, try changing your time zone to a completely different one, sync your device, put the correct time and sync again.
I've moved your post to the Other Versa Smartwatches board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...