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‎03-17-2022 03:04 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-17-2022 03:04 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

Having contacted Fitbit through messenger and email but not very helpful I have tried everything but phone won't connect to Google assistant I have had the watch 2 weeks

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6 REPLIES 6

‎03-17-2022 06:07

‎03-17-2022 06:07

Hi @Jancait2  -  Google Assistant is only available in certain countries, see at the bottom https://www.fitbit.com/global/us/technology/voice

Author | ch, passion for improvement.

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‎03-17-2022 06:15

In response to Guy_

‎03-17-2022 06:15

Thank you yes my daughter cab get it but I can't and we got the watches same time

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‎03-20-2022 07:40

In response to Jancait2

‎03-20-2022 07:40

Sorry don't know what I have done and pressed but still not got it sorted

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‎03-20-2022 07:44

In response to Jancait2

‎03-20-2022 07:44

@Jancait2  -  try logout of the Fitbit App, then login and go to the Voice Assistant and reconnect [click profile photo, device photo, Voice Assistant tile].

Author | ch, passion for improvement.

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‎03-20-2022 07:50

In response to Guy_

‎03-20-2022 07:50

As from photo this is what I get all the time I have unin stall fitbot app an watch and re done but nothing

Sent from my Galaxy
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‎03-20-2022 07:52

In response to Jancait2

‎03-20-2022 07:52

@Jancait2  - Probably best to contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

 

Author | ch, passion for improvement.

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