Versa 4 won’t allow tap, swipe or change screens.

[Jkrula60]

Versa 2 won’t tap swipe or change screens. I followed recommended shut down, restart, change clock via app, charging etc.  any other options.  Since it won’t tap or swipe, it also cannot be used for exercise use or any other options 

Moderator edit: updated subject for clarity

[DaniFitbit]

Welcome on board to our community forums @Jkrula60! Thanks for posting and for your efforts to resolve the issue with your Versa 4 display.

I understand how important it is for you to get back on track.

In this case, contact support if you haven't already. I am sure they have the right tools to help you further. 

Fill out the form. You will then be recommended some help articles. After that, you will be able to choose how to contact support.

Have a good one!