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Versa Battery Life Depleting Too Quickly

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‎04-22-2019 10:44

‎04-22-2019 10:44

Over the past week, I have noticed my battery isn't lasting more than a day or so. I don't get may notifications, have limited my use, deleted alarms, etc. and it still isn't helping. 

 

Any suggestions as to why this might be happening? My Versa is only about 5 months old!

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‎04-22-2019 12:58

‎04-22-2019 12:58

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. if that does not solve your problem, contact Customer Support and ask for a batery test. 

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‎04-22-2019 13:54

In response to SunsetRunner

‎04-22-2019 13:54

Hi @aabruno Your battery could be going down if your watch face is needed to connect to the internet, if your apps are needed to the internet. You can them off in the Fitbit app settings under your apps. You could try to turn automatic turn on.

 

 

Hope this helps you

Callum Slatyer
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