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Versa Battery Life

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‎07-07-2019 11:32

‎07-07-2019 11:32

Bought a Versa May of 2018.  Two weeks ago the battery started going dead after 14 hours.  Apparently it is a known issue but Fitbit would not cover it as it is out of warranty by 2 Months.  Has anybody had any luck getting them to replace the products that have a known issue?

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‎07-08-2019 17:12

‎07-08-2019 17:12

Welcome to the Fitbit Community @ruselman.

 

I appreciate your participation in the Forums and sharing the issue you're having with your Versa battery draining faster than expected. Thank you for your efforts to resolve the issue and providing purchase details. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. You can take a look at this page for more information about the warranty policy.


I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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