help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Battery draining so fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2019 16:33 - last edited on ‎07-04-2019 08:01 by Fitbit Moderator

‎07-03-2019 16:33 - last edited on ‎07-04-2019 08:01 by Fitbit Moderator

When I charge my verses which I received yesterday as soon as I take it off charge when it is 100% it drops straight to 99%. After wearing it today and not even touching it my battery was 62% by 4pm! This can’t be right.

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎07-04-2019 08:00

‎07-04-2019 08:00

@Emmajayneellis welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is draining fast.

 

Please try the troubleshooting steps and tips that are listed in this help article. After trying these tips, monitor your Versa and see if the battery lasts longer.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎07-04-2019 08:14

‎07-04-2019 08:14

I've gone through the same thing since my Versa was just past a year old. After contacting them strting in May just at the past a year  time and several different people doing tests they determined it's not functioning properly today. Here's the kicker all I got offered was a 25% discount to buy a new one cuz its past 365 days!!! 

Best Answer
0 Votes

‎07-08-2019 09:59

In response to Shmig71

‎07-08-2019 09:59

@Shmig71 I'm sorry for the late response. However, I'm sorry to hear that your Fitbit Versa is no longer under the warranty period.

 

I totally understand how you feel about this and I appreciate your feedback and comments since this helps us to keep improving.

 

Please don't hesitate to get back if you have questions.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎07-08-2019 10:36

In response to JuanJoFitbit

‎07-08-2019 10:36

Back again, after having my versa replaced under warranty 13 months ago for just going black and unresponsive after one month of wear, the replacement now has battery issues. All of a sudden only 18 hours of power then 0%. Nothing has changed. Best of luck with FitBit, not rely impressed with the Versa. 

Losing a customer.

 

Cameron

Best Answer
0 Votes