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Versa Face Separated from Body

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‎05-01-2020 19:18

‎05-01-2020 19:18

Is it common that the face of the Fitbit separates, leaving all of the electronics exposed?

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‎05-02-2020 00:46

‎05-02-2020 00:46

I have seen a number of posts in the community where people have reported this problem so you're certainly not the first.

 

It seems that the problem is not repairable and I suggest that you contact customer support via contact.fitbit.com They can check your warranty status and advise on your options.

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