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Versa Frustration

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‎08-24-2019 16:47

‎08-24-2019 16:47

For over a week now my versa is disconnecting from my Samsung phone. I am unable sync or receive messages. I have invested too much time in problem solving just to get it to work for about an hour and then stop again. Last time I reached out Fit Bit Support for help they said they saw I was able to sync earlier in the day and that should be sufficient. Is anyone  else having repeated lost connection? 

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‎08-24-2019 17:48

‎08-24-2019 17:48

Hi @Dotzie6900  What Samsu g phone is it? Is it on the Supported Devices List?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-24-2019 18:55

In response to NellyG

‎08-24-2019 18:55

Samsung 9. Yes it is supported, hence the fact it worked until last week and works on and off this week.

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‎08-24-2019 19:31

In response to Dotzie6900

‎08-24-2019 19:31

Mmm I dont know what to suggest except try Support again.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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