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Versa GPS connection issues

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‎06-02-2020 01:01 - last edited on ‎08-12-2020 05:04 by Fitbit Moderator

‎06-02-2020 01:01 - last edited on ‎08-12-2020 05:04 by Fitbit Moderator

Anyone else having issues with your versa 2 connecting since the update last week? It just won’t connect then I have to physically open the app to connect otherwise I have missed all info that I want to keep on top off map/pace etc?

 

 

Moderator edit: updated subject for clarity

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‎08-12-2020 05:04

‎08-12-2020 05:04

Hi @NikkiB1984, it's great to see you in our Fitbit Community! Regarding the GPS connection issue that your Versa 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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