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Versa Issue

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‎09-27-2021 14:32

‎09-27-2021 14:32

Hi, my Fitbit Versa is repeatedly flashing the logo on and off. I have tried holding down the buttons in various ways, but not sure which is the best. 

the battery was drained to zero and is not ‘syncing’ to the app. It has been on charge but still flashing the logo on and off. 

Any help would be appreciated. Thanks!

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‎09-27-2021 15:05

‎09-27-2021 15:05

Welcome, @CR1994! It's great to see you around.

 

I appreciate the details and troubleshooting performed. If you already performed the restart as instructed on this help article, I recommend you to contact our Support team by requesting a chat or calling them. Once you contact them, please explain all the troubleshooting performed.

 

See you around.

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