help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Light - Bluetooth problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2023 07:25

‎01-15-2023 07:25

My Versa Light will not pair or show up on settings under Bluetooth on my iPhone 12. I’ve tried the suggestions made on the Fitbit site to solve the Bluetooth problem, but nothing seems to work. The Fitbit  App is up to date, I’ve also tried deleting and re downloading it, but again nothing works. 

is anyone else having this issue with their Versa Light? Is it just time for a new Fitbit? 
thanks in advance. 

Best Answer
Labels:
1 REPLY 1

‎01-15-2023 09:44 - last edited on ‎09-06-2024 15:55 by Fitbit Moderator

‎01-15-2023 09:44 - last edited on ‎09-06-2024 15:55 by Fitbit Moderator

Hi @Superspud - presumably you have fully charged the watch and restarted it?  And phone too?

Also if you are using multiple devices it could be paired with another device. Make sure you turn off other devices while you are trying to set it up.

It the Fitbit App can't find it when you run "+ Set up a Device", check the watch is working.  Try lost watch process.What should I do if I lose my Fitbit device?

Author | ch, passion for improvement.

Best Answer
0 Votes