03-20-2019
17:09
- last edited on
03-21-2019
14:36
by
AlessFitbit
03-20-2019
17:09
- last edited on
03-21-2019
14:36
by
AlessFitbit
How do I get the app dashboard on my iPhone, to stop tracking my Alta HR and start tracking my Versa Lite. Everything else is working beautifully.
Moderator edit: title for clarity
Answered! Go to the Best Answer.
03-21-2019 15:05 - edited 03-21-2019 15:41
03-21-2019 15:05 - edited 03-21-2019 15:41
@SilverSwan Welcome to the Versa Lite family! Thanks for stopping by the Community. It's always nice to see new faces joining. I took care of the title's spelling for you!
You have a few options here so that the app is only syncing with your Versa Lite. First, if you're no longer going to be using the Alta HR, you can simply "remove" it from your Fitbit account. (You can always add it back on later if you're going to use it again.)
If you're going to be using both concurrently, then I would make sure you sync one before taking it off and switching to the other. This ensures that all the data picked up will sync and save before you begin wearing the other. If both are charged, turned on, and within reach of your phone, the Fitbit app will always sync both of them.
Let me know if this doesn't help you out or if you still have questions.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
03-20-2019 17:12
03-20-2019 17:12
I think auto correct got me. I typed versa lite, not sure where versus light came from!😀
03-21-2019 15:05 - edited 03-21-2019 15:41
03-21-2019 15:05 - edited 03-21-2019 15:41
@SilverSwan Welcome to the Versa Lite family! Thanks for stopping by the Community. It's always nice to see new faces joining. I took care of the title's spelling for you!
You have a few options here so that the app is only syncing with your Versa Lite. First, if you're no longer going to be using the Alta HR, you can simply "remove" it from your Fitbit account. (You can always add it back on later if you're going to use it again.)
If you're going to be using both concurrently, then I would make sure you sync one before taking it off and switching to the other. This ensures that all the data picked up will sync and save before you begin wearing the other. If both are charged, turned on, and within reach of your phone, the Fitbit app will always sync both of them.
Let me know if this doesn't help you out or if you still have questions.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
03-23-2019 02:39
03-23-2019 02:39
Thank you very much for your help. Everything is working great now. I am glad I upgraded.