01-13-2020 02:31
01-13-2020 02:31
Hi all,
I'm aware there is already a versa lite update issue thread. This isn't necessarily an issue but I got my Versa Lite a few days ago. I've noticed a few features were missing from the watch, for example smart wake and to set night mode from the device itself.
My device is currently running firmware version: 38.33.1.30. By the looks of things there is a newer version of firmware. I cannot find a way to update this device, there is no notification on my app saying that it needs to update. I've seen people on the forum suggest that if there is an update available it would let you know on the app.
Can someone please help me update my device so I'm using all of the up to date features.
Thank you
01-23-2020 09:22
01-23-2020 09:22
@DanRaw Welcome! Thanks for being part of our Community! Sorry for the delay in my reply.
Let me help you with your Versa lite not getting its firmware update. When there is a new firmware version a small part is downloaded every time you sync so I suggest you keep using your device and sync periodically. Eventually you will get the prompt to update your device.
Let me know how it goes.
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05-02-2020 07:21
05-02-2020 07:21
Will not update
05-16-2020 07:45
05-16-2020 07:45
Hey @DanRaw ,
I have currently the same problem you described. Running on firmware version 38.33.1.30 and no update available.
Can you please tell me, how you worked it out ?
05-16-2020 08:10
05-16-2020 08:10
06-10-2020 20:44
06-10-2020 20:44
Still having issues too. Anyone found a fix?
09-19-2020 09:15
09-19-2020 09:15
Hello, i have the same problem. Please, anyone who knows what to do?
09-19-2020 09:39
09-19-2020 09:39
My Fitbit finally updated on it’s own. I now have the latest VERSION 38.71.6.19.
Hopefully this will happen for others as well.
09-19-2020 13:01
09-19-2020 13:01
Today I have made a factory reset. I took about 4 hours to update it but now I have at least version 38.70.8.0, which is much better than the older one.
10-22-2020 05:31
10-22-2020 05:31
Hello, I made a factory reset and I have the newest version. Don't worry, your data will be saved!