Versa Lite and SMS just will not push

[MarvinS]

I see versa has a ton of issues, makes me feel better that it's not just me. 

My issue is the Versa Lite and pushing SMS texts on my Android Samsung S8 to the watch. It will just not work out of the box...period! I called Fitbit support and after reinventing the wheel almost still doesn't work. Does it work for anyone here? What's the secret to making the push work? I literally tried everything and so did the support guy from Fitbit.  I ended up returning 2 of them giving up, it should work straight out of the box and not have to tweak everything,  uninstall,  install, synch, unsynch, check this, uncheck this, come on Fitbit, this is an EPIC Fail!

Going to go buy a Samsung Frontier instead, this is ridiculous. Fitbit lost me as a customer and I refuse to switch my Android phone to an apple. F that!

[LiliyaFitbit]

Welcome back to the Fitbit Community @MarvinS.

I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa Lite and the issue with receiving text notifications from your Android Samsung S8. Thank you for letting me know that you've been in touch with Support team and tried to troubleshoot the issue. I appreciate your time and efforts. I understand how frustrating this is for you and I'm sorry to hear that you decided to return your Fitbit device. I appreciate your feedback since this helps us to keep improving.

If you have any questions, feel free to let me know.

[MarvinS]

That's great but is Fitbit planning to fix the issue? People who are looking to buy one read your product page and get sold on it only to get extremely disappointed.  Maybe Fitbit should update their marketing strategy and warn people that Fitbit is only for Apple users and doesn't work on Android, be done with it. 

[LiliyaFitbit]

Hi @MarvinS, thank you for your reply. 

Thank you for sharing your feedback and suggestion. Our team is always working on improving our devices and user experiences, and your comments are always welcome. 

The Fitbit app is compatible with over 200 phones and tablets and you can see calls, texts, calendar events, and more depending on your Fitbit device. You can check whether your phone is compatible with notifications at fitbit.com/devices. For more information, please see this help article: How do I get notifications from my phone on my Fitbit device?

Feel free to reach out if you have any other questions.