Versa Lite battery draining fast

[Deco11]

Hi,I bought a versa lite for my Dad,I fully  charged it and after a couple of hours it's below 50%,I can't even get a day out of it,I have reset it ,changed the clock face ,nothing works.Any solutions,I'd say it has to go back.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Deco11, welcome to our Fitbit Community! Regarding the battery draining issues that your Versa Lite has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please try the tips that are listed in this help article in order to improve the battery life of your watch. Finally, monitor your Versa Lite for the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

[Emmalq]

I have the same problem. I’ve had my Fitbit for less than a year and all of a sudden the battery is draining in less than a day when it used to last 3-4 days. I haven’t changed anything on my Fitbit that would cause the battery to drain like this. The only change I can think of is that I installed a new update last week which may be causing the battery to drain.

[JuanJoFitbit]

Hi @Emmalq, thank you for joining us in this thread and our Fitbit Community. Thank you also for trying to get the battery draining issue fixed before contacting our Community.

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀