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Versa Lite blank screen

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‎12-04-2022 13:00 - last edited on ‎12-10-2022 15:45 by Fitbit Moderator

‎12-04-2022 13:00 - last edited on ‎12-10-2022 15:45 by Fitbit Moderator

My Versa Lite screen went blank after the latest firmware update.   I have followed the instructions to restart the device several times.  It is still tracking and providing information to my phone.  

 

Moderator Edit: Clarified subject

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‎12-04-2022 22:03

‎12-04-2022 22:03

Hi @mikej1013 - Probably best to chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. It may require to be factory reset in case the update failed in some way. See other similar posts of after update issues.

Author | ch, passion for improvement.

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