Versa Lite boot loop, useless support

[Gonnagetanapple]

My versa lite is stuck on a boot loop. Resetting didn't do anything. I can't find factory reset instructions for the versa lite. Tried chat support. It disconnected when I followed a link they sent me. Tried again, ended up with someone in sales who sent me another link. Tried again, now chat support doesn't seem like an option at all. I've had my watch all of 4-5 months and now it's a brick. Anyone in this awful company want to help out a loyal user of many years? I'm about to buy an Apple Watch.

[Buyersremorse1]

I am having the same issue.  Help!

[Gonnagetanapple]

I just filled out a survey asking if I found the help I needed. The issue I’m having wasn’t even one of the options in the survey, and it asked what I’d do next. Two of those options were chat support (apparently not working, at least for me) and email support (no longer exists). 

[Goingtoarun]

I have a Fitbit versa light, had it for a few months then it starts boot loping it is so annoying and I have trying contacting Fitbit with online chat but I kept being sent to different people I wish I bought a Apple Watch.