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Versa Lite button is stuck

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‎11-24-2021 11:19 - last edited on ‎11-24-2021 18:39 by Fitbit Moderator

‎11-24-2021 11:19 - last edited on ‎11-24-2021 18:39 by Fitbit Moderator

My versa lite's side button (the only button lol) is stuck. It wont come back up. Please help.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎11-24-2021 18:38

‎11-24-2021 18:38

Welcome to the Fitbit Community, @ChillHomie.

 

I'm sorry to hear about your damaged Fitbit Versa Lite.

 

To try to resolve the issue, please clean the area around the button to remove any debris that could be preventing its functioning. Then, please try to perform a restart by following these steps.

 

Whether you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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