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Versa Lite button stopped working

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‎07-29-2022 12:56 - last edited on ‎07-30-2022 14:54 by Fitbit Moderator

‎07-29-2022 12:56 - last edited on ‎07-30-2022 14:54 by Fitbit Moderator

Hello! So I went camping and now my Versa Lite's button won't work. Another forum said to go into settings and turn it off, so I did that but now I can't get it on because the button doesn't work. Did it die? 

 

Moderator Edit: Clarified subject

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‎07-30-2022 07:09

‎07-30-2022 07:09

Hi @StrongMama17 ,

 

It very well could have.  Did you try charging it?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎07-30-2022 14:55 - edited ‎11-16-2023 11:14

In response to DramaQueenDiva

‎07-30-2022 14:55 - edited ‎11-16-2023 11:14

Hi there, @StrongMama17. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. @DramaQueenDiva Thanks for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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