Versa Lite data not cleared

[Insanebuthappy]

Message showing data not cleared sync and try again....don't know why. Can't reset goes to fitbit logo then back to the above. Says to go to settings on my watch to turn off then on but I can't get anything on

Moderator edit: subject for clarity

[SunsetRunner]

Hi @Insanebuthappy  asked a Moderator to jump in to helps you with this problem, cause I think that we simple users cannot solve your problem. A Moderator has short lines to the Support team, regards kuzibri

[LiliyaFitbit]

Hi @Insanebuthappy @SunsetRunner, it's nice to see you again in our Community Forums. 

@SunsetRunner thank you for your support!

@Insanebuthappy I appreciate your participation in the Forums and sharing the details of the issue with your watch. Thank you for your troubleshooting efforts. I recommend trying the instructions from this post. 

Let me know if the issue persists, I'll be around. 

[Insanebuthappy]

Thanks for that 😊Sent from my Samsung Galaxy smartphone.

[LiliyaFitbit]

Hi @Insanebuthappy, thank you for your reply. 

I am glad to hear the information provided was helpful. Thank you for your time and feedback.

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

Keep on visiting the forums!