help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite has lines on display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2021 21:02 - last edited on ‎03-01-2021 13:36 by Fitbit Moderator

‎02-27-2021 21:02 - last edited on ‎03-01-2021 13:36 by Fitbit Moderator

Hi!

I bought my Versa lite less than a year ago. I never had any problem whatsoever but a few minutes ago I noticed some white lines on the left side of the screen. Colors are also dim and there is like a birhgt white circle in the middle. 

I tried restarting it but the screen still looks damaged. What can I do? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
2 REPLIES 2

‎02-28-2021 06:37

‎02-28-2021 06:37

Try Fitbit Support. They may be able to help you as its under warranty.

Author | ch, passion for improvement.

Best Answer

‎03-01-2021 13:39 - last edited on ‎07-05-2024 13:01 by Fitbit Moderator

In response to Guy_

‎03-01-2021 13:39 - last edited on ‎07-05-2024 13:01 by Fitbit Moderator

Hi @CaroChF, welcome to the Community Forums.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to change the clock face of your Versa Lite. Please let me know if the issue persists so I can further investigate and assist you.

Keep me posted.

Best Answer
0 Votes