Versa Lite is showing the wrong time

[Dan_NC]

My versa lite is running 4 minutes slow. I rebooted both my phone and device and it has synced several times since then. How to I get it to display the correct time. Wind up watches I had in the 1970s kept better time than this.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Dan_NC. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

Note that the time on your Fitbit Versa Lite may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

Hope that helps! 

[Dan_NC]

I have not changed time zones.



Prior to the event, the device had not synced for about 2 weeks. It does
that often, and I have to kick start it by rebooting. So the 4 minute loss
probably occurred during this time frame.



I did all the things it said to do on line and also rebooted both the device
and my phone and the problem still persisted after several resyncs.



This morning, it had the correct time. I don't know why.

[MarreFitbit]

@Dan_NC I'm glad to hear that the issue is solved now. 

Please do not hesitate to let me know if you need further assistance. Have a great day! 🙂