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Versa Lite just showing a puple screen

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‎08-28-2021 14:19

‎08-28-2021 14:19

All of a sudden my Versa Lite is just showing a purple circle that fades in and out. It won't show the time or any other information. Any suggestions?

It will sync with my phone, but won't display anything on the fitbit itself.

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‎09-08-2021 05:03

‎09-08-2021 05:03

@GSDluv Welcome to our Fitbit Community. Regarding the purple screen issue that your Versa Lite has experienced, I'd like you to restart it as described in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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