help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite just showing a puple screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2021 14:19

‎08-28-2021 14:19

All of a sudden my Versa Lite is just showing a purple circle that fades in and out. It won't show the time or any other information. Any suggestions?

It will sync with my phone, but won't display anything on the fitbit itself.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-08-2021 05:03 - last edited on ‎08-23-2024 04:40 by Fitbit Moderator

‎09-08-2021 05:03 - last edited on ‎08-23-2024 04:40 by Fitbit Moderator

@GSDluv Welcome to our Fitbit Community. Regarding the purple screen issue that your Versa Lite has experienced, I'd like you to restart it as described in this help article. After this, monitor your watch and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes