05-27-2020
21:15
- last edited on
06-27-2020
06:31
by
JuanJoFitbit
05-27-2020
21:15
- last edited on
06-27-2020
06:31
by
JuanJoFitbit
I keep losing time. I have tried syncing the Fitbit. It fixes it but starts slowly losing time again right away. Any ideas?
Moderator edit: updated subject for clarity
Best Answer06-27-2020 06:30
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-27-2020 06:30
Hi @Badact, welcome to our Fitbit Community! Regarding the time issues that your Versa Lite has experienced, I appreciate the time spent trying to get this issue resolved.
Please restart your Versa Lite as described in this help article. After this, sync your watch again, then monitor it for the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.
Best Answer