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Versa Lite music control problem

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‎10-16-2019 10:37 - edited ‎10-16-2019 10:38

‎10-16-2019 10:37 - edited ‎10-16-2019 10:38

My Versa lite won't let me control my Spotify music. I am 100% certain it's connected to my phone because the app tells me it is and the watch sends me text notifications 

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‎10-16-2019 11:08

‎10-16-2019 11:08

Hello @holmquistc texts and notifications go through BTLE(Bluetooth Low Energy)

Music control on iOS also happens through BTLE, while Music Control through Android or Windows uses Bluetooth Classic and will first need to be paired to the phone. 

 

It is generally helpful to include the phone type when asking a question about the phone. 

I'm sure you already read the Fitbit Help doc, but will provide a link. 

Why can't I control music with my Fitbit device?

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