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Versa Lite not charging

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‎03-25-2021 13:03

‎03-25-2021 13:03

Spoiler
My versa lite powered off on January 1st, and no amount of troubleshooting would make it come back, I've since had 3 replacements sent to me, each on doing exactly the same. They connect to the app, I sync them, then they're low on charge, I plug them in, they instantly go to 0% and never come back on.  Can someone help me please, is this operator error, or have I just been really unlucky with all 4 units. I bought the watch from Argos, and want to just get a refund and start again, had only had it 6 months, but they (at the moment) give details to contact Fitbit to fix problems, but I'm 3 months on and still don't have a working watch.

thank you in advance for any advice 
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‎03-25-2021 15:50

‎03-25-2021 15:50

Hi there @Fifit43, welcome to the Community Forums. Thanks for sharing those details. I understand where you're coming from since you've done a lot of steps to start tracking your daily stats.  

 

I've seen you got in touch with our Support Team after posting here and they already got in touch with you. If you need further assistance, please feel free to update your case so they can continue helping you. I'm sure our team will do their best to fix this.

 

I’ll see you around the Community!

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