help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite not receiving notifications.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-12-2019 14:14

‎08-12-2019 14:14

I am two weeks into using my Versa Lite. From the beginning I have not been able to receive notifications on my Versa Lite.  Then I started to receive notifications but only from one person. Then no notifications. The two days in a row only notifications after 8pm now none....Making me crazy and I cannot seem to fix it.   Please help.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-13-2019 04:56 - edited ‎08-13-2019 04:59

‎08-13-2019 04:56 - edited ‎08-13-2019 04:59

@NovaLin welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since it's not receiving notifications.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the notifications and see if the issue gets fixed.

 

As a side note, I'd like to know what is the the brand and model of your phone.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎08-13-2019 07:14

In response to JuanJoFitbit

‎08-13-2019 07:14

Thank you for responding...I have tried all those. Hits usually hit and miss when they show up. Received notifications at dinner table, (I know, shouldn’t have phone at dinner table.lol) then didn’t receive them when I went into living room. I have an HTC One M8. Thanks for any info....

Sent from my iPad
Best Answer
0 Votes