help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa battery drains fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-12-2019 19:38 - last edited on ‎08-13-2019 07:07 by Fitbit Moderator

‎08-12-2019 19:38 - last edited on ‎08-13-2019 07:07 by Fitbit Moderator

I’ve had my 2nd Versa now for about 6 months, last week noticed the battery diminishing a lot quicker, had to charge it twice a day! Contacted support and they told me to change my clock face to a Fitbit one (not a third party). A day later my watch completely died, wouldn’t turn on. Same exact thing happened to my first versa. Luckily customer service was great and have a replacement on the way. But obviously there is an issue.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-13-2019 07:06

‎08-13-2019 07:06

@Mattb787 welcome to our Fitbit Community! I'm sorry about the battery draining issue that your Versa experienced. I totally understand how you feel about this and I appreciate your feedback since this helps us to keep improving. Nevertheless, I'm so glad to hear that a solution was provided and you will be back on track soon.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes