help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2019 10:57 - last edited on ‎12-28-2019 04:17 by Fitbit Moderator

‎12-27-2019 10:57 - last edited on ‎12-28-2019 04:17 by Fitbit Moderator

I only got my versa lite 2 days ago and since setting up it has Never received text notifications I have followed all the advise steps reset the app reset the watch checked all notifications and also had iOS updates still nothing. This is very disappointing please can anyone help.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-28-2019 04:17

‎12-28-2019 04:17

@Lap123, it's great to see you in our Fitbit Community. I'm sorry to hear that your Versa Lite is not receiving text notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to take a look at Kate's post where she explains more information about this issue. She also shared some steps that you can try in the meantime.

 

We appreciate your patience and understanding with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes