Versa Lite not receiving notifications

[OienR]

Purchased the Versa Lite 6 months ago, had no issues with the exception of some syncing issues.  Now it stopped sending me text, phone & email notifications.  Customer service is completely worthless(not their fault, they do what they are directed to do) Fitbit does not stand behind their products.  The manager told me it is a known issue and I have to wait for them to figure out the issue.  They lost a customer!

Moderator edit: updated subject for clarity

[Klleung]

Try to install the app fitbit notification.

[JuanJoFitbit]

@OienR, it's great to see you in our Fitbit Community. I'm sorry to hear about the notifications issue that your Fitbit Versa Lite is experiencing. I totally understand how you feel about this.

Our team is actively working a fix and expect to have it resolved soon. Once a solution is available, we'll make sure to to post it in the Community.

I really appreciate your patience with this and your feedback since this helps us to keep improving.

Thank you for your help @Klleung.

I'll be around if any question arises.

[icis907]

The notifications on my fitbit versa lite no longer work unless I restart my Moto 3 Play phone every day.  This has been going on for a few months now.  Sync shuts down completely after a few days and doesn't even recognize steps.

The other fitbit versa lite connecting to a Samsung S9 does not send any notifications ever since the latest firmware update.  That fitbit will at least notify of calls, but nothing else.