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Versa Lite not receiving text notifications

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‎12-26-2019 17:04 - last edited on ‎12-27-2019 10:56 by Fitbit Moderator

‎12-26-2019 17:04 - last edited on ‎12-27-2019 10:56 by Fitbit Moderator

I have a Fitbit Vera lite... I get all notifications expect texts and I’ve done all the troubleshooting ideas. What else do I need to do??? 

 

 

Moderator edit: updated subject for clarity

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‎12-27-2019 11:45 - edited ‎05-23-2025 09:49

‎12-27-2019 11:45 - edited ‎05-23-2025 09:49

Hi there @TeriVandiver, welcome to the Community Forums. Thanks for taking the time to troubleshoot the notification issues between your Versa Lite and your mobile phone. 

We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-27-2019 11:45 - edited ‎05-23-2025 09:49

‎12-27-2019 11:45 - edited ‎05-23-2025 09:49

Hi there @TeriVandiver, welcome to the Community Forums. Thanks for taking the time to troubleshoot the notification issues between your Versa Lite and your mobile phone. 

We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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