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Versa Lite not tracking swim

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‎09-03-2020 07:43 - last edited on ‎09-08-2020 18:29 by Fitbit Moderator

‎09-03-2020 07:43 - last edited on ‎09-08-2020 18:29 by Fitbit Moderator

Went for a swim yesterday, first time back in the pool since lockdown and was very disappointed that my versa lite didn’t register my swim at all. Did 30 minutes. My watch is set to auto recognise after 10 minutes as I’ve had this problem in the past. Very frustrating

 

Moderator Edit: Clarified subject

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‎09-08-2020 18:16

‎09-08-2020 18:16

Hi @AB63, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to learn more about how your Versa Lite can auto-detect your swim activity here: How do I track my swims with my Fitbit device? and let me know if the issue persists after taking into consideration the details that are specified there.

 

Don't hesitate to ask me any additional questions you may have. 

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