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Versa Lite screen corrupted

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‎04-01-2022 07:16 - last edited on ‎04-02-2022 10:11 by Fitbit Moderator

‎04-01-2022 07:16 - last edited on ‎04-02-2022 10:11 by Fitbit Moderator

My Fitbit Versa Lite's screen isn't switching on. It shows lines of colour but no picture. I have tried all the restart and reset tricks as well as charging my watch to 100% but no picture still. 

 

This only happened after I updated the software. Please help. 

 

Moderator Edit: Clarified subject

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‎04-02-2022 10:12 - edited ‎08-03-2023 12:05

‎04-02-2022 10:12 - edited ‎08-03-2023 12:05

Hi there, @AliPocs13. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. 

As a last resort, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-02-2022 10:12 - edited ‎08-03-2023 12:05

‎04-02-2022 10:12 - edited ‎08-03-2023 12:05

Hi there, @AliPocs13. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. 

As a last resort, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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