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Versa Lite screen not working

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‎12-10-2020 08:46 - last edited on ‎12-11-2020 14:23 by

‎12-10-2020 08:46 - last edited on ‎12-11-2020 14:23 by

My fitbit has been playing up today, wouldn't let me select my workout plus touchscreen very slow and temperamental! I've just turned off completely along with my phone and now the screen is dead. All I can see is coloured lines like a TV test card. It's not even a year old so surely this can't be down to wear and tear? Can you kindly help! 

 

 

Moderator edit: subject for clarity 

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‎12-11-2020 14:22

‎12-11-2020 14:22

Welcome to the Fitbit Community, @Juliepd58.

 

I understand how you are feeling about this situation. I appreciate your troubleshooting efforts and recommend following the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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