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Versa Lite screen will not move.

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My versa lite screen is frozon. It will not swipe up or sideways. I have only had itbsince Christmas. I have reset it several times it still is not working.

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@Stacey7619 Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your Versa lite not working as it should and thank you for troubleshooting this issue. Try changing the clock face if it is still syncing. I also noticed that you reached out to our Support team

so keep working with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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