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Versa Lite screen won't turn on

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‎10-19-2021 06:35 - last edited on ‎10-19-2021 08:17 by Fitbit Moderator

‎10-19-2021 06:35 - last edited on ‎10-19-2021 08:17 by Fitbit Moderator

Watch face is black but it is still tracking. Not sure what is going on! 

 

Moderator Edit: Clarified subject

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‎10-19-2021 08:18 - edited ‎10-09-2024 08:20

‎10-19-2021 08:18 - edited ‎10-09-2024 08:20

Hi there, @trish1967. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

Please restart your watch as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎10-19-2021 12:14

In response to MarreFitbit

‎10-19-2021 12:14

Neither of these suggestions worked for me but thank you for your help.
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