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Versa Lite setup issues

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‎01-09-2020 10:12 - last edited on ‎01-10-2020 17:40 by Moderator Alum

‎01-09-2020 10:12 - last edited on ‎01-10-2020 17:40 by Moderator Alum

My Versa Lite won't connect no matter what I do. I've tried everything online including restarting three times, uninstalling and reinstalling the app, and forgetting the device in Bluetooth settings. I reverted to factory default and now it won't connect at all. Whenever I pair it, it finds it but won't connect. Please help

 

 

Moderator edit: subject for clarity

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‎01-10-2020 17:44

‎01-10-2020 17:44

Welcome to the Community, @Austin_Wanner.

 

Thanks for troubleshooting this setup issue. I would like to know if you keep having problems pairing your watch? If so, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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