help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite shows Data Not Cleared

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-10-2020 22:56 - last edited on ‎03-10-2020 16:58 by Fitbit Moderator

‎02-10-2020 22:56 - last edited on ‎03-10-2020 16:58 by Fitbit Moderator

My versa lite what sync and has red cross saying data not cleared sync and try again tried this many times but nothing working 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-11-2020 07:54

‎02-11-2020 07:54

Try a Restart and do it several times if necessary.

Best Answer
0 Votes

‎02-14-2020 01:56

In response to SunsetRunner

‎02-14-2020 01:56

Thank you  I have now been sent a new one from customer service team which will be with me today so great service from fitbit customer service team 😊

Best Answer
0 Votes