09-22-2020
18:51
- last edited on
09-23-2020
04:25
by
JuanJoFitbit
09-22-2020
18:51
- last edited on
09-23-2020
04:25
by
JuanJoFitbit
I have a versa lite and it just stopped sending my notifications. I'm not getting texts, phone calls, step goals or any notifications. I have attempted to uninstall the app and re-install it and nothing has worked. I do not see any sort of update. I'm very upset about this, I'm going on my 3rd Fitbit in a little over 3 years... I'm about to give up.
Moderator edit: updated subject for clarity
09-23-2020 04:25
09-23-2020 04:25
Hi @Srunner05, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa Lite is not receiving notifications. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
Please try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch for the next 24 hours and see if it receives notifications properly.
Keep me posted on the outcome.