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Versa Lite stopped receiving notifications since firmware update

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‎08-06-2020 09:11 - last edited on ‎08-07-2020 12:57 by Fitbit Moderator

‎08-06-2020 09:11 - last edited on ‎08-07-2020 12:57 by Fitbit Moderator

I did the update that was ready for my versa lite this morning and now my texts won't sync to my watch.  When a call comes in, it vibrates and notifies me of the call, but not with texts.  Does anyone have any suggestions?  I just bought my fit bit 2 weeks ago 🙂

 

Thank you!

 

Moderator Edit: Clarified subject

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‎08-07-2020 13:19 - edited ‎10-03-2023 10:12

‎08-07-2020 13:19 - edited ‎10-03-2023 10:12

Hi there @Jbasco, welcome to the Community Forums. Thanks for the details provided in your post about your text notifications not coming through your Versa Lite after the firmware update. I'll be glad to help you to sort it out. 

If you haven't done so yet, I recommend following the steps provided here: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-07-2020 13:19 - edited ‎10-03-2023 10:12

‎08-07-2020 13:19 - edited ‎10-03-2023 10:12

Hi there @Jbasco, welcome to the Community Forums. Thanks for the details provided in your post about your text notifications not coming through your Versa Lite after the firmware update. I'll be glad to help you to sort it out. 

If you haven't done so yet, I recommend following the steps provided here: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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