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Versa Lite stopped syncing

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‎08-12-2020 04:01 - last edited on ‎05-05-2021 11:53 by Moderator Alum

‎08-12-2020 04:01 - last edited on ‎05-05-2021 11:53 by Moderator Alum

My watch suddenly stopped syncing. I've re-installed several times and I either can't get it paired to my phone, or it's not showing up on my Bluetooth. It keeps saying no device found. I don't know what more to do and I've done everything Fitbit said. I'm about to switch to the galaxy watch! Anyone else with issues? 

 

 


Moderator edit: subject updated for clarity

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‎08-12-2020 04:37

‎08-12-2020 04:37

Hi @Tracy.M69  What phone are you using? Have you tried all the suggestions in THIS Help Article on syncing problems?

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-12-2020 04:52

In response to NellyG

‎08-12-2020 04:52

Versa Lite for Android and yes, I've done everything at least a dozen times and it's 6 minutes behind the time. I'm about to toss it in the trash!!!!!

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‎08-12-2020 09:22

‎08-12-2020 09:22

I have a Versa and have the same issue.
My phone just can’t find it.

The time is currently 15mins behind so it doesn’t even work as a watch now!

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