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Versa Lite stopped working

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‎01-16-2021 10:47

‎01-16-2021 10:47

My Fitbit Versa Lite stopped working. The screen does not come on at all. I've had it plugged in to charge but nothing has happened. It's less than a year old. I've tried holding the button down to reset but it doesn't seem to do anything. Help please!

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‎01-16-2021 10:54

‎01-16-2021 10:54

This may be due to the firmware upgrade if it happened recently.

Probably best to contact Fitbit Support directly to inform them. They may be able to help you.

Author | ch, passion for improvement.

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‎01-17-2021 08:55

In response to Guy_

‎01-17-2021 08:55

Thank you! 

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