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Versa Lite syncing issues

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‎06-14-2021 17:57 - last edited on ‎06-15-2021 05:08 by Fitbit Moderator

‎06-14-2021 17:57 - last edited on ‎06-15-2021 05:08 by Fitbit Moderator

My versa Lite will not sync to my Phone I have a Motorolla Moto E6s and my watch sits on something like Grabbing your data or something and then the sync bar disappears and when I try to sync in the watch settings it still doesn't work does anyone have a solution for this?

 

 

Moderator edit: format

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‎06-15-2021 05:07

‎06-15-2021 05:07

@KillSwitch661 Welcome to our Fitbit Community. Regarding the syncing issue that your Versa Lite has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your watch and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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