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Versa Lite time and syncing issues

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‎11-02-2020 16:59 - last edited on ‎11-03-2020 06:07 by Fitbit Moderator

‎11-02-2020 16:59 - last edited on ‎11-03-2020 06:07 by Fitbit Moderator

I have tried everything to fix my Fitbit versa lite. This is my second Fitbit and until this last update I have never had any problems. But now I cannot rely on it being a watch. The time is never correct and it will not sync with my app half of the time. I will never buy another one.

 

 

Moderator edit: updated subject for clarity

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‎11-03-2020 06:05

‎11-03-2020 06:05

Hi @DJTamilyn, it's great to see you in our Fitbit Community. I'm sorry to hear that your Versa Lite doesn't show the correct time and it won't sync with your app properly. I totally understand how you feel about this.

 

The time may be wrong due to the syncing issue. I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it syncs and shows the correct time.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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