10-29-2019 04:25
10-29-2019 04:25
My versa lite’s touchscreen stopped working as soon as sleep mode turned on, and then stayed like that after it turned off. Does anyone else have this problem? Please help.
Answered! Go to the Best Answer.
10-30-2019 13:50
10-30-2019 13:50
Try a Factory Reset if it will work by swiping left to Settings, then About, and then Factory Reset. If the touchscreen doesn't allow you to do that, contact Customer Support.
10-29-2019 08:38
10-29-2019 08:38
Try a Restart and do it several times if necessary.
10-29-2019 09:19
10-29-2019 09:19
Same happened to me. It has since turned completely off and wont restart. I even put it on the charger.
10-30-2019 13:05
10-30-2019 13:05
Yes, I tried that several times, still no luck.
10-30-2019 13:50
10-30-2019 13:50
Try a Factory Reset if it will work by swiping left to Settings, then About, and then Factory Reset. If the touchscreen doesn't allow you to do that, contact Customer Support.
10-30-2019 14:11
10-30-2019 14:11
10-30-2019 17:36
10-30-2019 17:36
Yes? I did that now the watch is reconnecting and updating. This is a replacement that they sent me for my original because the battery completely died and the screen would not turn on, so I don’t think they will send me a new one.