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Versa Lite update issues

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‎03-01-2020 07:36 - last edited on ‎03-02-2020 10:50 by

‎03-01-2020 07:36 - last edited on ‎03-02-2020 10:50 by

day 3

Trying to connect & update my versa lite...

First it was not getting any notifications, figured it was a connection problem,  logged out of the app uninstalled, reinstalled. Logged in  but now trying to connect to the watch but all it does is sit there vibrates randomly while the update screen says its at stage 2 of updates @ 101%   day 3 mind you!! And i cant even connect to it😡

 

 

Moderator edit: subject for clarity

 

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‎03-02-2020 10:55

‎03-02-2020 10:55

Welcome to the Fitbit Community, @Axel_Art1st.

 

I appreciate your participation in the Forums and sharing the details of issue you're experiencing with your Fitbit Versa Lite. Thank you for your troubleshooting efforts, I totally understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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