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Versa Lite won't receive notifications

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‎08-03-2020 03:08 - last edited on ‎08-04-2020 05:11 by Fitbit Moderator

‎08-03-2020 03:08 - last edited on ‎08-04-2020 05:11 by Fitbit Moderator

My Fitbit does not give me notification some times and it always says.

 

My Fitbit app keeps say notification service not running. A phone restart is required to re enable notification on your tracker.

 

 

Moderator edit: updated subject for clarity

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‎08-04-2020 05:10

‎08-04-2020 05:10

Hi @Traceysingh, welcome to our Fitbit Community! Regarding the notifications issue that your Versa Lite has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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‎08-04-2020 05:17

In response to JuanJoFitbit

‎08-04-2020 05:17

Yes I spoke with the team but seriously it very stress full as it happened 3 times today. Is there any way to fit this

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